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With HII’s billing service, our job is to turn your charges into collections.
First, we take your source documents — be it data from your office’s
remote CRT, PC, or hard copies by courier or FedEx. Your information is then
input, balanced and verified, to ensure the accuracy of the charges.
We process claims and remittances electronically every day for fast turnaround
to payers including Medicare, Medicaid, Blue Shield, a number of HMOs and commercial
insurers in the NEIC network. Once your patient's insurance company has responded,
HII accurately applies the payment and contractual write-offs, and bills patients
for any remaining balance.
Uninsured patients are billed immediately. And since we don't get paid unless
you do, we closely follow up every charge until it’s received. Patient
inquiries are handled by an HII Account Rep. who is assigned specifically to
your account. And we'll take care of everything from wrong addresses to patient
insurance complaints. We track and monitor each account with daily, weekly
and monthly status reports.
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